I emailed O’Reilly Auto Parts to praise the weekend employees who made things right in the whole solenoid debacle.
A customer service rep emailed me back, thanked me for taking the time to say good things about their staff, and asked where they could send me a $50 gift card! WOW!!!!! Again, I did not email to complain, but to show appreciation, something I know customer service reps don’t get enough of.
The card’s in the mail and now I get to dream of what I can buy with all that cash.
Hmm… a socket wrench set? A case of oil for my truck? Ginormous crimpers if they carry such a thing? I wait a week for the truck AC repair and get the Freon? Ooh, they sell wiring! I’ve determined that my idea of using 4AWG is ridiculous and am going to use 10AWG; I can get a 75′ spool from them for $42.99.
It’s like I just won the lottery! 😀 Any other suggestions? 😉Share on Facebook