I can’t believe it. I just put my new-to-me iPod Touch in a drawer.
What makes the Touch so special is all the ‘apps’ you can put on it. Without them, there isn’t really anything the Touch can do that I can’t do with my classic, albeit in a roundabout way.
I have spent more than seven hours trying to get apps onto my Touch and the end result is that I have to say something to Apple that I never in my life would have thought I’d say to them: you suck. The number of hoops I’ve had to jump through is unfathomable.
This is the short version of the story:
First off, I had to get around the fact that you need wi-fi to use an iPod Touch to its full potential. I was shown how to manage my Touch through iTunes, meaning that I could access the App store from my iMac via my cell connection by-passing my lack of access to wi-fi.
So, I opened iTunes, clicked on the iTunes store, and was told I needed to update iTunes before I could use the store. It was going to use a huge chunk of my monthly bandwidth limit, but okay. Get iTunes updated and then the store tells me that wasn’t good enough, that I need to update Safari, too. I don’t use Safari! Still, I download the update, only to be told I need to update Java, too, which means running a full OS X and security update. Major bandwidth use! And it took forever! And I hate running the latest OS X version because it’s always buggy.
My computer was finally up to date and I was allowed access to the iTunes store login page. I have an account for the US iTunes store, so I tried to use that login info. The login worked just fine, but I couldn’t shop since my billing info is in Canada. So, I tried to create a new account for the Canada store, but Apple would not let me use the same email address as for the US store. I dug through my password files and found what must be, based on the password, an ancient account for the Canadian store. I tried that and was able to access the store.
Next, I browsed for a free app, wanting to get my feet wet before paying for apps. I was not allowed to acquire an app, even a free one, without entering credit card information. My card expires at the end of May, so Apple rejected it. So, until I get my new credit card, I can’t get any apps or do anything fun or cool on my iPod Touch.
My respect for Apple just nose-dived. They are still, of course, infinitely superior to Microsoft, but this was a low blow I would not have expected from a company that markets itself as being ‘plug and play.’ I am very, very disappointed.Share on Facebook